An unsurpassed team of professionals, experienced in all phases of Property Management

Hawaiiana's philosophy is one of proactivity. We provide leadership, information and support to boards of directors so they can run their associations effectively and provide the highest quality experience for owners and residents. We provide accurate and timely financial reports allowing boards to track association finances easily, and stay on course with their budget and plans for the long term.

Our Management Team



jon mckenna, pcam®


  • Promoted to President April 2, 2021

  • Formerly head of Hawaiiana’s Covenants Enforcement and Design Review Department

  • Over 20 years in property management and related fields

  • Formerly Branch President of Associa Hawaii

  • Five years as Development Project Manager for Haseko

  • Eight years as Management Executive for the former Certified Management, Inc.

  • Property Management portfolio with emphasis on new development properties

  • Earned the prestigious Professional Community Association Manager (PCAM) designation in 2005

  • Holds BS, MS and MBA degrees from Chaminade University

  • On the Board of Directors for Kahala Nui Senior Living community


Executive Vice President and Chief Administrative Officer

malcolm inamine

Executive Vice President and Chief Administrative Officer

  • Joined Hawaiiana from the Hawaii Foodbank, Inc., where he served as Chief Operations Officer, responsible for many aspects of day-to-day operations including information technology, human resources,facilities, safety, security and operations; oversaw the Kauai Branch 

  • Was Chief Human Resource and Safety Officer for JN Group Holdings Inc., serving over 400 employees. Responsible for HR functions including payroll, employee relations, training, corporate safety, security and insurance programs

  • Served in various human resource capacities to firms employing from 70 to over 425 employees, including Aloha Pacific Federal Credit Union, Best Buy Hawaii and The Home Depot, where he assisted with store openings and staffing

  • Served as adjunct faculty for Leeward Community College

  • Served as graduate faculty instructor for the University of Phoenix

  • Served as co-investigator in human resource matters for the University of Hawaii

  • A long-time community advocate and volunteer, currently on the boards of Aloha Medical Mission, Honolulu Police Community Foundation and Friends of Iolani Palace

  • Serves on the Shidler MHRM Advisory Committee

  • Coached youth sports leagues coach in volleyball, basketball and baseball for over 10 years

  • Past recipient of the Aloha United Way’s “Spirit of Aloha” award for outstanding volunteers

  • Named one of the “40 Under 40” by Pacific Business News in 2008

  • EMBA degree (Executive Masters of Business Administration) from the University of Hawaii at Manoa

  • Bachelor of Business Administration in Management and Human Resource Management and an Ethnic Studies Program certificate from the University of Hawaii at Manoa


Chief Financial Officer

keiya "bud" shoji

Chief Financial Officer

  • Mr. Shoji was born and raised in Osaka Japan, and attended university in Tokyo. His international work experience includes the United States, Japan and Australia.

  • He began his career as a building materials engineer working with prefabricated houses, then was transferred to Seattle with the same company. There he spent ten years, married, and welcomed a daughter and a son.

  • In 2010, he moved to Sydney, Australia to manage a home building company.

  • In 2018, Mr. Shoji joined well-established real estate management firm Nippon Kanzai, one of Hawaiiana’s shareholders. In 2019, Mr. Shoji returned to Sydney to manage PICA, an Australian AOAO Management firm, of which Nippon Kanzai is part owner.

  • Mr. Shoji joined Hawaiiana Group Incorporated in 2023.


Executive Vice President, Administration

charla trevenen

Executive Vice President, Administration

  • Joined Hawaiiana in 1981

  • Directs Hawaiiana’s administrative matters including annual meetings, owner registration voting procedures, administrative support departments, and transition of new accounts

  • Her leadership has contributed greatly to the low turnover of administrative staff, which averages over eight years of service

  • Has successfully transitioned over 600 property management accounts during her tenure, including the 3,620-unit Palehua Community Association and the 8,000-unit Ewa By Gentry Community Association


Vice President, Financial Services

josie cagaoan

Vice President, Financial Services

  • Joined Hawaiiana in 2007

  • Over 30 years of property management accounting experience

  • Served as Hawaiiana’s Director of Cash Management, until promoted to current position

  • Was with Hawaii First for nine years as Accounting Manager

  • Served six years with Certified Management as Accounts Payable Clerk, then Project Accountant


Vice President, Operations

lois ekimoto, pcam®, cpm®, arm®, rp®

Vice President, Operations

  • With Hawaiiana since June of 2000

  • Served as a Director from 2007, until her promotion to Vice President in 2016

  • 25+ years of experience in the property management field

  • Professional Community Association Manager (PCAM®), the Community Associations Institute (CAI)'s highest designation

  • Certified Property Manager (CPM®) and Accredited Resident Manager (ARM®) designations from the Institute of Real Estate Management, Registered Parliamentarian (RP®)

  • Current President (2019) and Past President (2010 and 2018) of the local chapter of the Institute of Real Estate Management

  • Past President (2010) of the local chapter of the Community Associations Institute


Vice President, New Development Activities

justyna fic

Vice President, New Development Activities

  • With Hawaiiana Management Company, Ltd. since 2011

  • 20 years of experience in commercial and residential property management

  • Property Management portfolio with focus on new developments properties and large scale master planned communities

  • Promoted to Senior Management Executive in 2014, then to Director of Property Management in 2017. Appointed to her current position in June, 2024

  • Working closely with developer clients such as DR Horton, Castle & Cooke, and others. Her role involves building new properties "from the ground up," overseeing various tasks from budget creation to maintenance fee calculations and inspections.

  • Plays a crucial role in planning the initial board meeting with new owners, ensuring a smooth transition into their new community.

  • Provides mentoring to other Hawaiiana community managers regarding developer accounts.

  • Her experience in the industry prior to joining Hawaiiana includes working for top commercial management firms in Beverly Hills and Chicago.


Vice President, Management Information Systems

kevin hall

Vice President, Management Information Systems

  • With Hawaiiana for over 25 years

  • Oversees all aspects of Hawaiiana's information and technology systems

  • Over 35 years of experience in the IT field as it relates to property management

  • Also served Chaney Brooks & Company as Vice President of Information Services During his tenure, has launched significant IT initiatives which have helped Hawaiiana become the industry leader


Vice President, Kauai Operations

sunshine ruiz hatto, ams®

Vice President, Kauai Operations

  • Joined Hawaiiana in 2008, as the first Director of Hawaiiana’s Kauai office, then promoted to Vice President in 2021

  • Has grown Hawaiiana’s client base from four properties to approximately 50 properties during her tenure

  • Over 20 years in the association management industry

  • Prior to joining Hawaiiana, was Vice President of Kauai Operations for Certified Management Inc. where she worked for five years

  • Served at Chaney Brooks & Co. for five years

  • Kauai native


Vice President, Business Development & Marketing

mele heresa, cpm®, ccim®

Vice President, Business Development & Marketing

  • Joined Hawaiiana in 2017

  • Over 22 years of experience in real estate property and asset management

  • Served as the Vice President at IPX1031 Exchange Services, LLC

  • Formerly Assistant Vice President of Business Development at NAI Chaney Brooks

  • Assistant Vice President, General Manager at PM Realty Group

  • Holds a BA from the University of Hawaii at Manoa

  • Professional designations as a Certified Commercial Investment Member (CCIM®) and Certified Property Manager (CPM®)

  • Served as an Executive Board Member for 11 years at the CCIM Hawaii Chapter was selected as President for the organization in both 2010 and 2016.

  • Serves as President, IREM (Institute of Real Estate Management) - Hawaii Chapter

  • Member of the National Association of Realtors

  • Licensed Hawaii Real Estate Broker, License Number RB-21752


Vice President, Maui Operations

doug lefler, cmca®

Vice President, Maui Operations

  • Serves as Vice President of Hawaiiana's Maui Operations, which provides management services for over 100 properties on Maui, Lanai and Molokai

  • More than ten years of property management experience in Maui County

  • Previously Senior Vice President, Maui Operations, for Associa Hawaii (formerly Certified Management Inc.)

  • Prior to that, was with Nai'a Properties, Inc. in Lahaina


Vice President, Portfolio Management

bambi mason

Vice President, Portfolio Management

  • Bambi Mason joined Hawaiiana Management Company in 2001, was promoted to Director of Property Management in 2012, then to Vice President, Portfolio Management in 2022.

  • She has nearly 30 years of property management and related experience, including rental management, real estate sales, and condo and community association management and has managed properties from eight to 1,200-plus units in size.

  • Specialties include representing community developers during their transition to resident ownership, and managing hotel condominium properties.

  • During her time with Hawaiiana, Bambi has worked with developers including Gentry Homes, Schuller Homes, Crescent Heights and Peter Savio.

  • In addition to assisting her clients, Bambi shares her guidance and expertise with other Management Executives at Hawaiiana.


Vice President, Hawai`i Island Operations

linda morabito, ams®, pcam®

Vice President, Hawai`i Island Operations

  • With Hawaiiana since 2010

  • Has served over 20 years in the Association Management profession

  • Heads Hawaiiana’s Big Island Office, which serves over 70 properties

  • A Hawaii Island resident since 1992

  • Degree in Business Management from California State University, Chico

  • Professional designations of Association Management Specialist (AMS®) and Professional Community Association Manager (PCAM®), the highest designation granted by the Community Associations Institute


Vice President, Training

craig richter, cmca®

Vice President, Training

  • Craig Richter joined Hawaiiana Management Company as Management Executive in 2004, then was promoted to Senior Management Executive, then Director, Property Management, then to his current position of Vice President, Training.

  • Craig serves as mentor and trainer to Hawaiiana's Management Executives, in addition to managing a portfolio of association clients.

  • Craig previously worked for Outrigger Hotels & Resorts, Hawaii, for over fifteen years. During his tenure there, his focus included customer satisfaction, operational efficiencies and obtaining successful financial results.

  • Craig holds the industry professional designation of Certified Manager of Community Associations (CMCA®), as well as a Bachelor of Science, Travel Industry Management, from Hawaii Pacific University.


Director, West Maui Operations

april lum, cmca®, ams®

Director, West Maui Operations

  • Joined Hawaiiana in January of 2019 as Office Coordinator and Management Executive

  • Instrumental in opening the office in August 2019

  • Promoted to a Senior Management Executive in June, 2020

  • Over 20 years of Property Management and related experience

  • Formerly executive assistant to the president, office manager and community association manager at Management Consultants of Hawaii, Inc.

  • Worked for Pluta & Associates (DBA Maui Destination Marketing) and Resorts Pacifica Inc.

  • Professional certifications include Certified Manager of Community Associations (CMCA®) and Association Management Specialist (AMS®)


Director, Human Resources & Benefits

candace tawara, phr®

Director, Human Resources & Benefits

  • Joined Hawaiiana in 2008 as Human Resources and Benefits Manager

  • Promoted to Director, Human Resources & Benefits in 2011

  • Previously with Aloha Airlines from 1996 to 2008

  • Served first as a Benefits Specialist, was promoted to Supervisor of Employee Benefits, then to Manager of the Department

  • Responsible for administering and overseeing benefits for over 3,500 employees

  • Holds the designation of Professional in Human Resources (PHR®) from the HR Certification Institute